Important points to note:

• Please note that Patient Access can be used only for requesting repeat prescriptions, not acute or one-off medications
• Acute medication is for information only (if more is required, contact your practice). 
• Repeat dispensing items (when a clinician has, for example, authorised 10 issues of medication over 10 months) should be collected direct from your nominated pharmacy at the appropriate intervals. Only when the number of authorised issues has expired (for example, all 10 issues have been collected), should you contact your practice direct for further guidance. These items should not be requested through Patient Access.  

Request repeat medication

If you would like to request repeat medication, follow the steps below. 

1. Do one of the following:
   • Select New request from the Medication requests section of the homepage.
   • Select Repeat Medication from the dashboard, then Request medication.
2. Select + to add the medication(s) you would like to request, or use Select all medications from the right-hand panel.
   All selected medications can be viewed in the right-hand panel. 
3. Select Request 'X' medications.
4. Enter a message for your practice if applicable. 
   Note: This field is optional, mandatory or disabled depending on your practice.  
5. Select one of the following:
   • Nominate pharmacy (to locate and select a pharmacy, if you have not configured a nominated pharmacy, who will be sent the prescription electronically). 
     Note: In this scenario, the prescription does NOT need to be collected from your practice. The medication can be collected directly from your pharmacy, once approved by your practice.  
   • Not now (to collect the prescription from your practice).
6. Select Confirm request.
   Your prescription request has been sent.